Penguin Group respects your privacy. This policy explains what information we collect when you use penguin-egy.com, why we collect it, and how we protect it.
π What we collect
- Order details: your name, phone number, email, delivery address and the products you buy.
- Payment details: processed securely by payment providers. We don't store your full card number.
- Browsing information: such as your device, browser and the pages you visit, collected through cookies.
- Messages: anything you send us through our contact form or by email.
π― How we use it
- To process and deliver your orders.
- To contact you about your order or answer your questions.
- To improve our website and products.
- To send you offers and news, only if you agree. You can unsubscribe at any time.
- To prevent fraud and keep our store secure.
π€ Who we share it with
We never sell your personal information. We only share what is needed with:
- Shopify, the platform that runs our store.
- Payment providers that process your payments.
- Shipping companies that deliver your orders.
- Analytics and advertising partners that help us understand how our site is used.
- Government authorities, when the law requires it.
πͺ Cookies
We use cookies to keep your cart, remember your preferences and understand how our site is used. You can block or delete cookies in your browser settings, but some parts of the site may not work properly.
π How we protect it
Our website uses a secure (HTTPS) connection, and only people who need your information to serve you can access it.
β Your choices
You can ask us to see, correct or delete your personal information, or to stop sending you marketing messages, by emailing info@penguin-egy.com.
π Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
π Contact us
Penguin Group
92 Mohamed Faried St., Nozha, Heliopolis, Cairo, Egypt
Phone: +20 100 003 1815
Email: info@penguin-egy.com
Last updated: October 19, 2026