Shipping & Delivery

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order.

Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to courier shipping practices, delivery location, the method of delivery and the number of items ordered, and in addition, your order may be delivered in separate shipments.

Additional shipping charges may apply depending on your location and the size of your order.

if you've any complaint with the shipping kindly contact us via contact us page or use the following info; 

Call us; Phone number: +201000031815
Email us :
Visit our address: Penguin Ltd Group. , 92 Mohamed Faried St., Nozha, Heliopolis, Cairo, C, Heliopolis, 11771, Egypt